When Grandparents Step into Custody Disputes: The Case of Evans v. Myers

These cases highlight the critical situations in which grandparents may need to step in and intervene in custody battles to safeguard the welfare of their grandchildren.
May 13, 2024
When Grandparents Step into Custody Disputes: The Case of Evans v. Myers
Grandparents needing to step in and save their grandchildren happens increasingly more often. A heart-wrenching family drama unfolded in North Carolina In a case that spans from the foothills near Salisbury to the coast on the beaches of Oak Island. An intense custody battle over a young girl (who we will call “Charity”), born in April 2013 commenced after Charity lived in multiple different custody situations prior to the custody action commencing. Starring in this his real-life saga were Charity’s biological parents, Melanie Evans (“mom”) and Ray Myers (“dad”), and Ray’s dad and stepmom (Charity’s paternal grandparents), Allen and Christine Myers.

In 2017, these parents who were never married, commenced a custody action and the courts had to step in to decide the fate of young Charity. Initially, Melanie and Ray were deemed fit parents by the district court, and an arrangement was made for joint custody, allowing Charity to spend equal time with each parent, rotating every week with alternating holidays.

However, the stability was short-lived. In 2018, Mom filed a motion to modify the custody arrangement, citing her planned relocation to Forsyth County. This motion was dismissed by the court, but later that year, she moved to Cabarrus County without prior approval. Clearly this move would change the custody schedule, especially as the child needs to get to school and the parties could not agree where she would go to school. Mom’s relocation and other behavior of the parents set off a chain of events that led to further legal action and suddenly, we see the Grandparents stepping into the fray with grave concerns for their granddaughter’s well-being.

It was January 2019 when the situation escalated to the point that the Grandparents, deeply concerned about their granddaughter’s well-being, filed a motion to intervene and a motion to modify the previous custody order. They brought serious allegations to the court’s attention: the parents’ “inability and/or unwillingness to properly care for their child arises to the level of abuse and neglect.” They painted a troubling picture of Charity’s life —frequent changes in residence and schools, inconsistent parenting, and signs of emotional distress such as nightmares and fears of violence. Mom had changed jobs five times and changed homes 4 times since the last custody order, clearly showing a total lack of stability and in addition to this she completely refused and failed to bring the child to school when the child was in her care. So, you see that Charity missed school every other week while in her mom’s care and custody. Dad was not blameless here as he was unemployed, had no valid driver’s license, his vehicle was uninsured, and he had four pending sexual abuse charges in Rowan County and was facing 25 years of incarceration in prison.

On 13 June 2019, the district court, swayed by the evidence presented, decided in favor of the Grandparents. The court’s decision dramatically shifted Charity’s living arrangements for the better, placing her into the legal and physical custody of the Grandparents at their home in Oak Island. This ruling significantly limited the biological parents’ access to their daughter, granting Dad only two weeks of visitation per year and Mom a mere two days of visitation per year.

Mom and Dad clearly remained oblivious to their own horrendous behavior, and stunned and aggrieved by the outcome, appealed the court’s decision. In 2022 for the first time, the appellate court was tasked with reviewing the intricate details of the case, focusing on whether the Grandparents had the standing to intervene and if the trial court’s findings sufficiently supported the drastic shift in custody and parental rights. The case went back up to appeal for a second time in 2023 after the trial court (on remand) issued additional findings of fact to show that the parents did in fact act outside of their constitutionally protected status and that custody to a third party (the Grandparents) was appropriate.

The Legal Standing of Grandparents

In recent years, the role of grandparents in custody disputes has gained significant attention in the legal world. In North Carolina specifically, grandparents have the right and in this author’s opinion always should intervene in an open child custody case as soon as it is filed by either parent. Intervention gives them a right to assert additional claims and requests for custody and visitation and does not automatically grant custody or visitation to the grandparents. However, if a grandparent waits too long and fails to request intervention, they may be precluded from filing in the future if they do not make the motion when the custody case is “open” prior to a final order being entered (barring emergency situations).

This author notes that the Court of Appeals did not review N.C.G.S. § 50-13.2 (b2) and only referenced N.C.G.S. § 501-13.1(a) and noted that as third parties wanting to ask for custody of the minor child against the parents constitutional rights, they had to allege sufficient facts that the parents acted in a manner inconsistent with their constitutionally protected status as parents to have primary custody of the minor children. The Grandparents did so and had standing to seek custody of the minor child.

Visitation for the Parents and their Constitutional Rights

It is good to remember for both attorneys and parties to litigation that the parents conduct must be “so egregious” that it forfeits their constitutional right as noted above for custody to be granted to a third party, including Grandparents. There is “no bright line” test or rule for when a parent has forfeited their rights; although neglect, abandonment, and abuse clearly meet this standard. In this case, in addition to the other facts alleged above, during the 2023 case it was shown that Mom failed to provide the child with pillowcases and sheets for her bed – the child did not even know what a sheet was during a visit with her Grandparents. Additionally, Mom took the child to a dark park often before bedtime, subjecting the child to possible danger and injury, and put bags on the child’s feet instead of the snow boots the Grandparents purchased and provided for the child. Another salient fact was that Mom would scream at the child instead of using other, more appropriate parenting measures. Despite the facts noted above, when visitation with a parent is severely restricted there must be competent evidence in the record which warrants the limitations, and the above facts were not sufficient without an additional finding that the Mom was an unfit person to visit the child or that the visitations would not be in the best interests of the minor child so the case was remanded again in 2023. Maybe we’ll see it again in 2024 or 2025?

These cases highlight the critical situations in which grandparents may need to step in and intervene in custody battles to safeguard the welfare of their grandchildren.

Why Grandparents Should Consider Intervening

Allegations of Neglect or Abuse: Grandparents who notice similar circumstances might feel a moral and legal obligation to intervene.

Instability in the Child’s Environment: Grandparents who can provide a stable environment might see this as a compelling reason to seek custody.

Legal Empowerment: This legal empowerment provides a means for grandparents to actively ensure their grandchild’s welfare when they believe the parents are unfit.

This custody battle, fraught with legal complexities and emotional upheaval, not only reshaped the structure of a family but also highlighted the critical role grandparents can play in correcting and safeguarding their grandchildren’s futures. It serves as a poignant reminder of the delicate balance courts must maintain in protecting a child’s welfare while respecting parental rights. For grandparents, intervening in custody battles is not just about legal rights but about stepping up in difficult family situations to provide care and stability when the child’s immediate parents are unable to do so effectively. We hope the parents in this matter get mental health treatment and mature in the years to come to be back in Charity’s life in a more significant and positive way.

Cases reviews:

Evans v. Myers v. Myers, 895 S.E. 2d 470, 2023 WL 8042667, NC Ct of App, November 2023.

Evans v. Myers v. Myers, 867 S.E. 2d 424, 281 N.C. APP 627, 2022-NCCOA-67, February 1, 2022 – Unpublished

How to Preserve Digital Evidence So a NC Judge Will Actually Use It

How to Preserve Digital Evidence So a NC Judge Will Actually Use It

North Carolina trial judges are cautious about digital evidence. Screenshots can be fabricated, modified, or taken out of context. To get digital evidence admitted under North Carolina Rule of Evidence 901 (Authentication), you must establish its authenticity, completeness, and chain of custody.

Raw Screenshot vs. Forensic Capture

Steps for Lawful, Admissible Digital Evidence Preservation

  1. Capture Complete Screenshots with Context: Do not crop out battery bars, network indicators, contact names, dates, or timestamps. Capture the full conversation thread leading up to and following the key statement.
  2. Export Native Files and Metadata: Where possible, export thread logs directly to PDF or native format (e.g., .eml files for email, .vcf or full carrier logs for SMS). Ensure EXIF metadata (embedded time, location, and device data) remains intact on digital photos.
  3. Obtain Certified Carrier Records: Request official call detail records and text message transmission logs from cellular service providers via subpoena or formal discovery requests.
  4. Maintain a Detailed Evidence Log: Record the date, time, device used, and method of capture for every piece of digital evidence preserved.

Digital Capture Methods Matrix: Legality & Admissibility in NC

The following matrix summarizes common methods of capturing digital evidence in North Carolina family law proceedings:

Frequently Asked Questions About Digital Evidence in NC Divorce

Is it legal to screenshot my spouse’s texts in NC?

Yes, it is entirely legal to screenshot text messages sent directly to your device or sent within a group thread that includes you. Because you are a party to the communication, you have lawful access to the messages. To ensure admissibility in court, capture complete conversation threads that display the sender’s phone number or contact header, alongside full date and time stamps.

Can I use Life360 data in a NC custody case?

Yes, Life360 or Apple Find My location data can be used in North Carolina custody cases if the account was established mutually and you accessed the location data legally through your own authorized user profile. Location logs can help corroborate or refute claims regarding travel times, missed custody handoffs, or presence at unapproved locations. However, if you secretly log into your spouse’s private account after separation to track them, that data becomes inadmissible and exposes you to legal sanctions.

Is Ring camera footage admissible in NC family court?

Yes, Ring camera and video doorbell footage is routinely admitted in North Carolina family court to document custody exchanges, property damage, or domestic disturbances. Because outdoor entryways and driveways do not carry an expectation of privacy, footage captured by property-mounted cameras is lawful. To introduce Ring footage in trial, you must provide the raw video file, preserve the embedded metadata, and verify the time and date of the recording.

What happens if I put spyware on my spouse’s phone in NC?

Installing spyware, keyloggers, or hidden tracking software on a spouse’s phone is a crime in North Carolina under the NC Wiretap Act (N.C.G.S. § 15A-287) and Computer Trespass laws (N.C.G.S. § 14-458), as well as federal wiretap statutes. Any evidence obtained through spyware is strictly inadmissible in family court. Furthermore, the spouse who installed the spyware faces potential felony charges, mandatory payment of opposing attorney fees, and severe loss of credibility with the judge in custody and financial rulings.

How do I prove digital evidence is authentic in a North Carolina court?

Under North Carolina Rule of Evidence 901, you prove digital evidence is authentic by demonstrating that the evidence is what you claim it to be. This requires showing a clear chain of custody, providing unedited files containing native metadata, cross-referencing screenshots with official cellular carrier billing statements, or presenting witness testimony from the individual who captured or received the transmission.

Take Control of Your Digital Strategy Today

Navigating digital evidence in a divorce or custody dispute requires technical precision and experienced legal counsel. One wrong move can turn valuable evidence into a legal liability.

Protect your rights and secure your family’s future with our actionable digital evidence resources:

  • Download the Homewrecker Evidence Guide
  • Learn exactly how to audit your digital privacy, disconnect shared family accounts safely, and archive text messages for your legal team without violating state or federal privacy statutes.

Ready to discuss your case directly with an expert? Schedule a Confidential Consultation with Board-Certified Family Law Specialist Janet L. Gemmell at Cape Fear Family Law Today.

Legal Disclaimer & Ethical Notice

  • No Attorney-Client Relationship: Reading this blog or downloading any related resource does not create an attorney-client relationship. That relationship is formed only when a written engagement agreement is signed by both parties.
  • Information, Not Advice: This content is for general informational purposes only and does not constitute legal advice. Every equitable distribution case is fact-specific, and outcomes depend on the particular assets, debts, marital history, and county involved.
  • No Guarantee of Results: Past case outcomes do not predict future results.
  • Office Responsibility: Cape Fear Family Law is responsible for the content of this advertisement. Our principal office is located in Wilmington, North Carolina, with additional offices in Durham, Raleigh, and the Jacksonville/Camp Lejeune corridor.

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Janet Gemmell
Practicing law for over 20 years may have caused Janet some gray hairs, but she remains young at heart, probably because she loves what she does. Janet's focus is to work with clients building new lives after relationship turmoil and although it is hard work, she finds it utterly rewarding. Such work and experiences gives Janet a ton of insight and along with her legal knowledge (afterall she is a Board Certified Family Law Specialist) she is able to get to the heart of any legal matter quickly in order to start helping clients find resolutions and to get their lives back on track.

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