Private Investigator Bert Croom – Expert at Background Checks

Meet Bert Croom, a private investigator in Eastern North Carolina who provides detailed background checks in custody and domestic cases.
June 8, 2018
Private Investigator Bert Croom – Expert at Background Checks

Croom and his team tackle all sorts of domestic cases, including child custody, divorce, alienation of affection, and cohabitation. No matter the situation, running a thorough background check is the first step in every single investigation. Bert’s crew can dig a little deeper than many other private investigators in town, simply because of the access to multiple databases he has acquired over the years.

“Most everyone can do a regular comprehensive search, but we also check DMV records, federal records, and criminal records for every state. We can see if you’ve been to the pawn shop or if you’ve had any contact with law enforcement,” says Croom.

Getting better information every day

“I’ve been doing this stuff for 24 years, so I’m striving every day to get better information and be able to provide it to our clients.”

Databases provide a trove of information

Although other private investigators may have the ability to pull information from the same databases, Croom says that the cost of doing so is something that deters most of them. Fortunately, Croom has had enough work coming through the office over the years to be able to afford the expense that come with having access to so many databases.

“We probably have about 10 different databases that we use, and they each give us such an amazing amount of information,” says Croom. “When somebody’s going to come in here to see me, I’ll go ahead and run their name before they arrive, and I’ll know most everything before they even tell me. I want to know who’s coming in and see what kind of information we’ll be getting. The information you get back from the searches far outweighs the cost of running these things.”

Croom believes that having the ability to run such far-reaching background checks makes cases go much smoother. The knowledge they provide is vital in instances such as setting up clandestine surveillance or monitoring social media accounts.

“I’m a fact finder. Knowledge is worth its weight in gold, because the person with the knowledge is normally going to be the winner,” says Croom.

Attention to detail

Croom strives to treat every case with the understanding that it’s the most important thing in the world to happen to that person. Whether a client is going through a divorce, has been arrested, or is a victim of a crime, it’s going to be one of the most significant things that’s ever occurred in their life. Croom says that he and his team therefore put as much attention to detail as possible into each and every case.

“If you need something, and I know that you really need it, then we’re going to help you out. I’m not going to let you walk out of here with nothing,” says Croom. “We’re going to look out for you, because that’s just what we do.”

Bert Croom, LLC Private Investigations

Facebook – Bert Croom Private Investigation Services and Training

Legal Disclaimer & Ethical Notice

  • No Attorney-Client Relationship: Reading this blog or downloading any related resource does not create an attorney-client relationship. That relationship is formed only when a written engagement agreement is signed by both parties.
  • Information, Not Advice: This content is for general informational purposes only and does not constitute legal advice. Every equitable distribution case is fact-specific, and outcomes depend on the particular assets, debts, marital history, and county involved.
  • No Guarantee of Results: Past case outcomes do not predict future results.
  • Office Responsibility: Cape Fear Family Law is responsible for the content of this advertisement. Our principal office is located in Wilmington, North Carolina, with additional offices in Durham and the Jacksonville/Camp Lejeune corridor.

Select your North Carolina County

Select the North Carolina County that your case will be filed in to see which of our attorneys practice within your county. Then choose a lawyer form the list to read more about each attorney.

Annesophia Richards

Latest Blog Posts

Summer PCS Orders & Child Custody: A Service Member’s June Survival Guide

PCS orders do not automatically change child custody in North Carolina. Learn what Camp Lejeune service members should do before relocating with children this summer.

Can My Ex Take My Child Out of State for Summer Vacation in NC?

The 2026 Travel Consent Reality — Notice, Permission, and What to Do When the Beach Trip Becomes a Court Question

Can My Ex Deny Me Father’s Day in NC?

Your Rights as a Dad in 2026 — What North Carolina Custody Orders Actually Say, and What to Do If She Says No

Father’s Rights in NC

The Truth About Custody, Visitation & The ‘Mom Always Wins’ Myth

How Is Child Support Calculated in NC in 2026?

Worksheet A vs. B vs. C, Decoded. Child support in North Carolina is calculated using the NC Child Support Guidelines, the parents’ incomes, the number of children, health insurance, work-related childcare, certain extraordinary expenses, and the custody schedule

Who Pays for Summer Camp in NC Custody Cases?

The 2026 Cost-Sharing Reality for Johnston County Parents

Our Core Values

Knowledgeable

Knowledgeable

We know what to do and we actively share our knowledge.

Integrity

Integrity

Honesty in action and a good moral compass.

Empathetic

Empathetic

Active understanding without judgment.

Accountable

Accountable

To yourself, your clients, your colleagues and the court.